Terms & Conditions

Mowing Season: Mowing contracts include weekly cuts beginning on April 1st and ending on October 31st.

Mowing - What Is Included: Each mowing visit includes the following, as needed:

String trimming around home & obstacles, such as mailboxes, trees, and fences.

Blowing off sidewalks and driveways.

Light edging with a string trimmer.

Contract Period: The contract period is defined as April 1st to March 31st of each year.

Contract Renewal: The contract renews automatically on April 1st of each year unless a 60 day written notice of non-renewal is received.

Contract Cancellation: The contract can be canceled at any time with a 30 day written notice.

Leaf Removal Timing: If only one leaf removal is selected, it will be done towards the end of the period when leaves are falling. If leaf removal is selected to be done twice, it will be done once when leaves are falling heavy, and again once the majority of leaves have finished falling and blowing around.

Leaf Removal - What Is Included: Leaf removal includes the removal of leaves on the lawn, patios, sidewalks, and driveways. For more robust fall cleanup service offerings, please inquire about our “Landscape Cleanup” offering.

Chemical Applications: Our 8-step program is applied in 4 individual service calls. Our typical standard program includes soil enhancement, herbicides, fertilizer, pre-emergent, bio-stimulants, and micro-nutrients. The program is customized according to the needs of each individual lawn. There may be additional steps recommended from time to time based on the condition of your lawn.

Price Updates: We try our hardest to keep our pricing as competitive and consistent as possible. However, the last few years have seen costs rise at nearly unprecedented rates. If we have to adjust pricing for a service, we will contact you with a 14 day notice.

Force Majeure: Contractor shall not be liable for and shall be excused from performance under this Agreement for any period that it is prevented from performing any services, in whole or in part, as a result of circumstances beyond its reasonable control including, but not limited to, acts of God, earthquakes, hurricanes, floods, tornados, fires, acts of war, hostilities, invasions, terrorism, public health emergency, civil disorder, riots, labor actions (other than actions by Apple Roofing’s personnel and contractors), major upheavals, government action, government restrictions, blockade, embargo, utility disruptions, including power and water, or accident.

Deposit Required for Construction Contracts: Construction contracts (defined as any installation contract) and any contracts over $400 will require a deposit of 50% prior to beginning work or reserving a spot on the schedule. The Lawn Firm reserves the right to require a deposit for any contract for any customer at any time, regardless of any previous agreement to not require a deposit.

Card On File: The Lawn Firm requires a card be saved on file in the confidential client hub prior to the performance of service contracts. The Lawn Firm reserves the right to require a card on file in client hub for any customer at any time, regardless of any previous agreement to waive this requirement.

Payment Terms for Service Contracts: For service contracts (defined as any contract to service an existing lawn or landscape feature), the card saved on file in the confidential client hub will be auto-billed at the completion of service.

Payment Terms for Construction Contracts: Construction contracts are billed Net 15 following substantial completion of the work. If an invoice is 14 days past due, The Lawn Firm reserves the right to bill the card on file.

Interest: Any past due balance/s will be considered a line of credit from The Lawn Firm to the client and will accrue interest at the rate of 2% per month, compounding monthly.

Credit Reporting: The Lawn Firm reserves the right to report any information regarding the payment or lack thereof of invoices to the credit bureaus.

Liquidated Damages: The client agrees that any balance which is written off as bad debt will be converted to liquidated damages. The amount recoverable as liquidated damages hereunder is intended to compensate The Lawn Firm solely for funds during the period of delay. Such liquidated damages shall be in addition to other consequential losses or damages that The Lawn Firm may incur by reason of such delays in payment, such as, but not limited to, the cost of interest charged to The Lawn Firm for funding needed to carry the client's line of credit and lost profit.

Snow Removal Disclaimers:

Snow Depth Mobilization Threshold: Snow removal is conducted after any snowfall of 1” or more unless specifically noted on the contract. If snowfall is less than 1” or if there is an ice storm, we are available for snow removal and/or salting and sanding services by request.

Snowfall Amounts: Flat-rate snow removal contracts include removal of up to 8” of snow per visit. Snow falls above 8” will have an additional fee assessed, which is outlined in table 2.4.

Timeline: Removal of snow will be completed within 24 hours of the end of snowfall.

Confined Spaces: Snow will not be cleared in confined spaces, such as between two cars that are parked close to each other in a driveway.

Snow Removal - What Is Included: Each snow removal visit includes the following, as needed:

Removal of snow on front sidewalks and driveways.
Application of salt on front sidewalks and driveways.

Additionally:

The Client understands that plowing/clearing may not clear the area to "bare pavement" and that slippery conditions may continue to prevail even after plowing has occurred.
The Client understands that the Contractor assumes no liability for this naturally occurring condition.
The Client understands that snow plowing, by its very nature, involves pushing a steel blade over the surface of the pavement.
The Client understands that if pavement is defective, deteriorated, weakened, frost heaved, or was installed improperly, the results of this previous damage are more likely to appear after snow plowing. Contractor is not responsible for any damages to pavement for these reasons.
The Client understands that it is the Contractor's policy to stay a minimum of (1) one foot away from garage doors and all vehicles parked in the plowing area.
The Client understands that if a vehicle is blocking the area to be plowed, the Contractor will only plow the open portion of the plowing area.
The Client understands that if the Contractor is called back to plow the remainder of the area where vehicles or debris had been in the way, the Client will be billed an additional charge for this, a cost of $50.00 an hour, minimum 1 hour.
The Client understands that the Client is responsible for any damage to obstacles that protrude from the surface of the pavement that are not clearly Marked. This includes utilities such as water shut offs, electrical boxes, sewer vents & clean outs and any other obstacles on or within 12" of the pavement.
The Client understands that the contractor will exercise reasonable care to avoid damage to pavement, grass, trees and shrubs.
The Client understands however, that the contractor is not responsible for any;
1. Damage to landscaping caused by the piling of snow.
2. Damage to items that are snow-covered or not visible.
The Client understands that it is the Clients responsible to install marker stakes along the Clients driveway to help protect the lawn and other property from plow damage. If marker stakes are not installed, Contractor is not responsible for any lawn damage
The Client understands that the contractor is not responsible for snow banks built up by city plows after service has been rendered, or ice that forms caused by melting and refreezing after requested services were originally provided.

Indemnification:

To the fullest extent permitted by law, the Client shall indemnify, defend and hold harmless the Contractor, employees and subcontractors from and against any and all liabilities, costs, damages, and expenses for injuries or damage to persons or property resulting from any cause related to contractors work in, on or about the client’s premises.

The Client shall also indemnify, defend and hold harmless the Contractor, employees and subcontractors from and against any and all liabilities, costs, damages, and expenses (including without limitation attorneys' fees and other costs of defense) for injuries or damage to persons or property which occur while Snow Contractor is not physically on premises while they are not in performance of their duties.